Common queries answered
Frequently asked Questions
How can I contact support?
You can reach our support team anytime through the contact form available on this page. Simply fill in your details and message, and our team will get back to you as soon as possible.
Alternatively, you can contact us via email or WhatsApp for quick assistance. We are always here to help you with any questions or issues.
What is response time?
Our typical response time is within 12–24 hours, depending on the nature of your inquiry.
For urgent matters, we recommend contacting us via WhatsApp for faster support. We always aim to respond as quickly as possible to ensure a smooth experience.
Do you help with installation?
Yes, we provide full support for installation and setup of our licensing systems.
Our team can guide you step-by-step or assist you directly, depending on your needs. We ensure that everything is properly configured and working smoothly on your server.
Refund policy?
We offer a fair and transparent refund policy. If you experience any technical issues that cannot be resolved by our support team, you may be eligible for a refund.
Please contact our support team with your concern, and we will review your request and assist you accordingly.